Intelligent Enterprise

The Changing Customer Service Paradigm

The Changing Customer Service Paradigm

The industry analyst, The Gartner Group, recently published a research paper suggesting that 89% of the companies surveyed are now competing with their unique brand… Read More ›

Quantum Physics and Creating the Future

Quantum Physics and Creating the Future

Editorial for March 2017 In these unsettled days, it is just too easy to be negative. Yes, it does appear that the “World Order” established… Read More ›

Hedging Currency Risk-A Review

Hedging Currency Risk-A Review

Just ask any US exporter to the UK who agreed to accept the British Pound (GBP) as payment instead of the US dollar and they… Read More ›

Game Theory for Managers

Game Theory for Managers

According to Hagen Lindstädt and Jürgen Müller, both consultants for the McKinsey Company, “In times of uncertainty, game theory should come to the forefront as a strategic… Read More ›

The Sharing Economy: Threat or Opportunity?

The Sharing Economy: Threat or Opportunity?

“I don’t need a drill. I need a hole in my wall” The economic downturn left many consumers rethinking the necessity of excess consumption and… Read More ›

Glass Half Full

Glass Half Full

Last November, in The American Asset Manager magazine, a well-known investment manager, C.J. Lawrence LLC, wrote an article “An American Renaissance in the President Trump… Read More ›