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Big Data is Big Power. Are You Ready?

Big Data is Big Power. Are You Ready?

We live in the information age and we know knowledge is power. Big Data means big power. Some experts say that what is about to… Read More ›

Cliffs Kill – Framework Your Company’s Growth Path

Cliffs Kill – Framework Your Company’s Growth Path

Your company will eventually walk off a cliff if you do everything the same way, year in and year out.¬† Subordinates follow a leader¬† so… Read More ›

Improving Call Center Effectiveness

Improving Call Center Effectiveness

By Dr. Maneesh Kumar The concept of improving service efficiency and effectiveness is a goal shared by many service and operations managers in organizations affected… Read More ›

Leadership and Talent Wars

Leadership and Talent Wars

Has anyone you know ever received a gold watch for 30 years of employment? Do you know anyone who even stayed at a company for… Read More ›

Review Your Product Re-Use Strategy to Allow Innovation

Review Your Product Re-Use Strategy to Allow Innovation

Innovation is a common buzzword in business and a strategic element that many organizations are pursuing. However, consider your recent development activity and its success… Read More ›